Thursday 3 March 2011

Changes to subscriptions

We have replaced our payment system provider due to an unacceptable level of problems. If you are one of those who encountered billing problems, please accept our apologies.

As a result of this change, if you have one of the old-style Moviestorm recurring subscriptions (i.e. a Bronze, Silver or Gold with points every month), or a new-style recurring subscription prior to February, it will expire when it reaches its next renewal point. In order to continue using Moviestorm after this time, you will need to set up a new subscription. Sorry about this - we're not entitled to simply use your existing details to set up a new arrangement on your behalf.

Users without subscriptions, or users with a subscription in the last month will not be affected.

If you have any queries, problems with broken accounts, renewal problems, or any issues at all with the new system, please contact us on support.team@moviestorm.co.uk or via the support system on the Web site.

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